Aksu Dolphin Park Negative Bad Comments Reviews From Tourists

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    • Aksu Dolphinarium, Antalya, Turkey

Aksu Dolphin Park Negative Bad Comments Reviews From Tourists

With small improvements could be much better
Dolphinarium (which we visited at the end of June 2019) displays a three-part show featuring 3 seals, a beluga whale, and 3 dolphins. For me personally, beluga whale was a big surprise and definitely the best part of the show. The displays could have lasted a bit longer, but they were nice anyway. Entrance fees are acceptable. There are, however, parts which could significantly improve the experience:
1. The space outside the auditorium is very messy, with cheap plastic chairs and cheap tables on which the souvenirs are being sold. The dirt gets into visitors' slippers. The ground there should probably be leveled and covered with anti-slip tiles, and arranged like a hotel terrace, this is not too expensive, and the first impression on the visitors could be much improved by cultivating the surroundings.
2. Some of the chairs in the auditorium are loose. Each should be tested and fixed.
3. The staff is extremely casually dressed, and they can't be distinguished from the guests. Everyone wears a T-shirt of their own choice, as well as pants/shorts and slippers. This looks completely unprofessional and messy as well. They should all wear recognizable T-shirts (those red and white with Turkish flag can be bought for only a few Euros, and if all the staff could wear them, visitors could easily tell who a member of the staff is, not to mention an even better option of having a dolphin motif on T-shirts). Also, they should all have the shorts/pants of identical design, as well as footwear too.
4. Refreshments that are being sold are way too expensive, resulting in only a couple of people in the audience buying them. Lowering the prices to a reasonable amount would certainly result in majority of visitors buying refreshments (potato chips, ice-cream, water etc), and therefore increasing the owner's profit, and also improving the experience for visitors.
5. Photos with dolphins should be more reasonably priced and there should be an option of sending jpg format photos to personal e-mail addresses.
6. Swimming with dolphins is waaay too expensive, especially considering the fact that it lasts for quite a short time. I'm certain that lowering the price to EUR 90 for grown-ups, EUR 70 for those under 14 years of age, and maybe 50 for those under 9 years of age would tremendously increase the number of potential swimmers, without the need to increase the time length of the swimming session. Or a marketing trick could be used with prices 89.95, 69.95, and 49.95, respectfully - an even better option.
7. The largest and best trained dolphin, as well as the beluga whale had scars on their heads. I don't know how they occurred, but it is not a pretty sight, it looks disconcerting, unhygienic and sad, and those should be treated, otherwise people might think animals are suffering, or are being mistreated, which might obtain negative reputation for the facility.
8. Bathrooms are reasonably clean, but need renovation with modern and neat bathroom tiles.

Published date: July 6, 2019 Publisher / Owner : Sea Marine Animals Parks Trips

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